Capital University
  • Columbus, OH, USA
  • Full Time

Capital University offers a rich benefits package that includes medical, dental, vision, retirement, family education benefits, short-term and long-term disability, life and critical illness insurance and free parking.

Under the supervision of the Director of Student Success and Associate Provost of Learning, the Student Success Advisor is an integral member of the Student Success team in the Division of Student Learning and Development. They advance the university's mission and promote learning, development, persistence, and graduation by holistically enhancing students' experiences and addressing barriers to their success. The advisor works closely with students and a broad range of faculty, staff, and community partners to provide personalized advisement, support, coaching, and intervention for both academic and non-academic concerns. The position offers some hybrid work flexibility (1-2 days per week remote work).


  • Guided by a case management approach, advise students on course selection, registration, degree planning, major and minor decisions, university policies and procedures, and campus resources and opportunities. Meet one-on-one with students each semester for mandatory registration meetings and supplemental success meetings. Connect students with faculty mentors for exploration of majors, careers, graduate study, and high-impact learning experiences.
  • As part of the Student Success team, initiate and develop close relationships with students through a personalized, proactive, wrap-around approach. Facilitate the triage and referral process for student concerns. Work closely with other university areas to help students overcome barriers to success. Foster an environment that enhances students' learning, develops students' skills, and promotes students' well-being. Advise students who are considering a leave of absence or withdrawal.
  • Contribute to the intentional and ongoing assessment and enhancement of services and university systems, policies, processes, and procedures to promote student success.
  • Serve on committees and collaborate closely with key university areas to support learning, persistence and graduation initiatives.
  • Opportunity to teach UNIV 199: College Success Strategies


  • Master's degree in student affairs, counseling, social work, or related field preferred; or Bachelor's degree and two to four years related experience and/or training; or equivalent combination of education and experience.
  • Ability to communicate and effectively interact with people across cultures and worldviews, both individually and as part of a team, and to respond effectively to sensitive inquiries or complaints.
  • Success managing multiple priorities under tight deadlines, establishing goals and priorities, and demonstrating personal initiative working without close supervision.
  • Professional written and oral communication skills. Ability to effectively present information to a wide range of constituents. Ability to facilitate discussion groups and workshops.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to handle sensitive information and maintain confidentiality.
  • Skilled in the Microsoft suite of products, particularly Word, Excel, and PowerPoint.

Capital University requires all employees in all positions to be fully vaccinated for COVID-19 before the first day of employment. If hired, you will be required to provide proof of having the full COVID-19 vaccination OR file and be granted approval for a valid religious or medical exemption. If you have any concerns regarding compliance with this requirement, you will need to discuss your concerns with Capital University's HR Department after you receive an offer of employment. Capital University does not require applicants to discuss vaccination status prior to receipt of an offer of employment and complies with all applicable laws requiring reasonable accommodation.

Capital University is committed to increasing the diversity of the Capital community and curriculum. This commitment includes Capital's dedication to the development of faculty and staff who are committed to inclusive practices in teaching, learning, working and all other campus and community interactions. Candidates who can contribute to that goal are particularly encouraged to apply.

For more information on Capital University, visit our website at

Capital University offers a rich benefits package that includes medical, dental, vision, retirement, family education benefits, short-term and long-term disability, life insurance and free parking.

Capital University is an equal opportunity employer, and supports a diverse and inclusive campus community. Capital University does not discriminate on the basis of race, color, national or ethnic origin, sexual orientation, religion, sex, gender, age, disability, veteran status, or other characteristics protected by the law.

Capital University
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